...may be used by current clients to request a
"LIVE"
remote connection to your PC.
Please CHOOSE the button below that
'best
describes' the nature of your support request.
After initiating a Help Desk
Tech Support session, you may be prompted to download a Help
Desk 'applet'...
If prompted, your choices will be to
INSTALL
or
CANCEL the applet.
You must choose
INSTALL.
A Chat Session
dialog box will then open,
and will be connected to the Help Desk queue.
Please wait for a Technician to respond to your Help Desk request...
The applet will automatically
un-install from your PC upon completion of the session.
"LIVE"
Help Desk
Technical Support from
VRB Network
Consulting
During support
sessions, NO connection to your PC can be initiated
without your approval.
VRBNC Help
Desk Tech Support sessions comply with:
HIPAA, Sarbanes-Oxley, and other corporate, local,
and federal legislation.
Uses end-to-end 256-bit
or 128-bit SSL
encryption:
This is the same security levels used and
trusted by major banking institutions.
Clients can
choose to terminate the session at any time.
All traces of the
Client Applet disappear from your PC once the
session has completed.
The exception to the above is if the client elects
to download and install the "Help Desk Tech Support Calling Card"
for easy access to the VRBNC Help Desk Tech
Support queue...
Click on the
Cross
button
below
to initiate the download.
VRB Network
Consulting Help Desk Tech Support Calling Card
New
Corporate Accountsare welcome!
Affordable
contract arrangements may be offered to
Corporate Clients.
Please
email your contact info and requests to:
info@vrbnc.com.
You will be contacted promptly to discuss
designing a custom solution to meet your needs.
Payment for VRBNC
"LIVE"
Help Desk Tech Support
services: